Welcome to the VFX Creates FAQ Page

Yes, VFX Creates offers discounts throughout the year, primarily in conjunction with shows we participate in or at the beginning of the year. To stay updated on our latest discounts and promotions, we recommend checking our website regularly. Additionally, you can register for our newsletter to receive notifications about new deals and exclusive offers directly to your inbox.

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Sign Up For The VFX Catalog Get the VFX Catalog

By subscribing to our newsletter and signing up for our catalog, you’ll be among the first to know about special discounts, new product releases, and exciting news from VFX Creates.

Each Attack Line Puppet from VFX Creates is designed to provide a complete, immersive experience for users. When you purchase an Attack Line Puppet, you receive:

• Harness and Costume: Depending on the specific puppet, it comes with either a hoodie/harness, lab coat/harness, or a safari-style shirt/harness. These outfits are integrated with a fake fist to enhance the illusion and realism of the puppet.
• Puppet Master Sound System: This system is preloaded with specially designed audio tracks to add an extra layer of immersion and fright. It ensures that your puppet not only looks realistic but sounds authentic as well.
• Storage Rack: To help you store your puppet safely when not in use, a sturdy rack is included. This rack is perfect for keeping your puppet in great condition and ready for its next performance.

For a visual overview of what’s included, check out this image.

To learn more about the Attack Line Puppets and see them in action, visit our VFX TV channel where we have detailed videos and demonstrations. Check out our VFXtv Channels with information on the Attack Line Puppets

Feel free to contact us if you have any questions or need further assistance with your puppet.

Shop the VFX Attack Line Here

Yes! Changing the audio on your VFX puppet is simple and can be done in a few easy steps:

1. Download the Software: Visit our Downloads Page to download the Puppet Master Sound System™ software. This page also includes audio clips and instructions to help you get started.
2. Explore the Audio Library: Our Audio Library is free to download and contains a variety of sounds to customize your puppet’s audio experience. You can also find YouTube tutorials on our VFX Audio Product Videos page, which provide detailed guides on how to upload and manage your audio files.
3. Puppet Master Sound System™: For more information and to purchase the Puppet Master Sound System™, visit the Puppet Master Purchase Page. This sound system comes with a USB cable and easy-to-use software to upload up to four custom sound clips to the device.
4. The Minion FX System™: If you’re looking for a wireless sound effects system, check out The Minion FX System. It allows you to load up to six audio clips and control them remotely, perfect for enhancing your puppet’s performance with music, sound effects, and voice-overs.
5. Stay Updated: Sign up for our newsletter to receive notifications about new sound releases, electronics, and how-to videos. We frequently add new content and have exciting announcements in store.

For additional reference and more detailed information, check out our Electronics Page and the guides available on our VFX TV channel.

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Yes, VFX Creates offers hands and fists in light, medium, and dark skin tones to enhance the realism of our puppets. Both our Attack Line Puppets and Crate Creatures come with fake hands and fists designed to look like your own hand, helping to maintain the illusion while your real hand operates the puppet from inside.

To ensure the best match, please add a note to your order specifying your desired skin tone. Additionally, we recommend contacting us directly and sending natural light photos of your hand. While we cannot guarantee a perfect match, we will do our utmost to get as close as possible to your skin color.

For more details on our product lines, visit the following links:

• Attack Line Puppets
• Crate Creatures

If you have any further questions or need assistance with your order, please reach out to us using our secure VFX Contact Form.

VFX Creates proudly ships our innovative and high-quality products worldwide! Our global client base includes renowned theme parks, haunted attractions, and individual enthusiasts, ensuring that our creations can enhance haunted attractions and themed entertainment across the globe.

 Here are some of our esteemed clients:

• Six Flags Theme Parks – USA Visit Six Flags
• Ocean Park – Hong Kong Visit Ocean Park
• Netherworld Haunted House – Stone Mountain, GA, USA Visit Netherworld
• Blackpool Pleasure Beach – UK Visit Blackpool Pleasure Beach
• Universal Studios – USA and Singapore Visit Universal Studios
• Show Time Amusements – Australia Visit Show Time Amusements
• Sea World – San Antonio, TX, USA Visit Sea World
• Le Manoir de Paris – Paris, France Visit Le Manoir de Paris
• House of Phobia – Puerto Rico Visit House of Phobia
• Dinosaur Adventure – Norfolk, UK Visit Dinosaur Adventure
• NigloLand – France Visit Nigoland

…and many more.

In addition to our corporate clients, we also ship to individual customers and collaborate with influencers and Halloween enthusiasts worldwide. If you are interested in shipping outside of the continental United States, please contact us. 

A VFX team specialist will assist you with preparing your order, figuring out shipping options, and discussing bulk shipping and bulk orders to help you save money.

For further assistance, contact us using our secure VFX Contact Form.

Yes, VFX Creates offers flexible monthly payment options to make it easier for you to purchase our products. Here’s how you can set up a monthly payment plan:

1. Contact Us: Visit our Contact Us page and provide the following information:

   • Name
   • Address
   • City
   • State
   • Postal Code
   • Country
   • Phone
   • Email
   • Products you want to purchase

2. Receive an Invoice: After we receive your information, we will send you an invoice with a minimum amount due.

3. Flexible Payments: You can pay whenever you want and how much you want until the invoice is paid in full. This flexible payment option allows you to manage your budget effectively.

4. Order Notification: Once your order is ready, you will be notified. Please note that your invoice must be paid in full before your order is shipped.

For more details and to get started, visit our 4 Ways to Pay page. Our team is here to assist you with any questions or concerns.

Absolutely! VFX Creates prides itself on offering customization options to meet the unique needs of our clients. We can do specific paint schemes on existing products, as well as swapping of costumes, etc. We do not do complete custom projects, but if  you’re looking to have a complete custom creation done, feel free to contact us and we can help find the right professionals in the industry to help you.

Please contact us with your specifications and ideas, and we’ll work closely with you to create the perfect product. Custom orders may have longer lead times, especially during our busy season close to Halloween. The more customizations required, the longer it may take to deliver your order. It’s best to contact us early to ensure timely delivery and discuss any additional charges that may apply for extensive custom work.

For more information customization, please visit our contact form.

Yes, VFX Creates offers comprehensive support and maintenance services for all our products. Our team is available to assist you with any issues or questions you may have, ensuring your products remain in top condition. We provide detailed user manuals, video tutorials, and direct support through email and phone. For more information, visit our Downloads Page.

For maintenance services, please contact our support team at [email protected] or call 618.530.7982 to schedule a service appointment. Depending on the issue, condition of the product, length of time in use, and any damages, we will review the situation to bid on repairs or determine if this is covered under our warranty policy. Please send pictures and/or video of the product and any issues you may be experiencing.

Stay updated on the latest products, events, and news from VFX Creates by utilizing the following resources:

Subscribe to our Newsletter: Sign up for our newsletter on our website to receive exclusive news, product updates, and special offers directly to your inbox.

Subscribe to Newsletter

Follow us on Social Media:

Instagram: Follow us for real-time updates, sneak peeks, and exclusive content. – Instagram

Facebook: Like our page to stay informed about new products, events, and promotions. – Facebook

TikTok: Follow us for short, engaging videos showcasing our products in action and behind-the-scenes content. – TikTok

Molly Z TikTok: Follow Molly Z for fun and engaging content related to our products and the haunt industry. – Molly Z TikTok

VFX TV: Watch our product videos and demonstrations, including the latest on how to use our products to scare, entertain, and promote. – VFX TV

How to Operate Attack Line Puppets: Detailed videos demonstrating how to properly operate our Attack Line Puppets, with tips, tricks, and industry secrets.

• • How to Operate Attack Line Puppets

VFX Audio Product Videos: Explore videos showcasing our audio products, including setup guides and demonstrations.

• • VFX Audio Product Videos

Pro Haunt Show: Stay updated with our professional haunt show content, featuring the latest in haunt industry trends and products.

• • Pro Haunt Show

YouTube Channel: Subscribe to our YouTube channel for detailed video tutorials, product showcases, and behind-the-scenes content.

• • VFX YouTube Channel

By staying connected through these channels, you won’t miss any of the exciting new releases and updates from VFX Creates.

By joining the VFX Creates community, you gain access to a variety of exclusive benefits:

1. Exclusive Discounts: Enjoy special pricing on our products, available only to community members.
2. Early Product Releases: Be the first to know about and purchase our newest products before they are available to the general public.
3. Invitations to Special Events and Workshops: Receive invitations to exclusive events, workshops, and webinars where you can learn from industry experts and network with other professionals.
4. Expert Tips and Insights: Gain access to valuable insights, tips, and trends in the haunt and themed attraction industries through our newsletters and social media channels.
5. Community Support: Connect with like-minded individuals and share your experiences, challenges, and successes within our supportive community.
6. Access to VFX TV and Other Media: Watch our detailed product tutorials and demonstrations on VFX TV, YouTube, and Facebook Videos. Follow us on TikTok and check out Molly Z’s TikTok at Molly Z for fun and engaging content.

Video Channels and Sources

1. VFX TV: View our extensive library of product videos, tutorials, and demonstrations. Learn how to use our products to scare, entertain, and promote effectively. Visit VFX TV.

2. VFX YouTube Channel: Subscribe to our YouTube channel for detailed video tutorials, behind-the-scenes content, and product showcases. Stay updated with the latest from VFX Creates. Visit VFX YouTube Channel.

3. Facebook Videos Page: Watch our product videos and demonstrations on Facebook. Follow us to stay updated with the latest news and content. Visit Facebook Videos Page.

4. TikTok: Follow us on TikTok for short, engaging videos showcasing our products and providing quick tips and insights. Visit TikTok.

5. Molly Z TikTok: Follow Molly Z on TikTok for fun and engaging content related to our products and the haunt industry. Visit Molly Z TikTok.

You can see VFX Creates products in action at major theme parks, haunted attractions, and industry events worldwide. Our products are featured in numerous renowned locations and events. For the latest updates on where our products are showcased and upcoming LIVE events, visit our website and follow us on our social media channels.

VFX Creates Video Channels and Social Media Links

1. VFX TV: Watch our product videos and demonstrations, including the latest on how to use our products to scare, entertain, and promote.

   • VFX TV

2. How to Operate Attack Line Puppets: Detailed videos demonstrating how to properly operate our Attack Line Puppets, with tips, tricks, and industry secrets.

   • How to Operate Attack Line Puppets

3. VFX Audio Product Videos: Explore videos showcasing our audio products, including setup guides and demonstrations.

   • VFX Audio Product Videos

4. Pro Haunt Show: Stay updated with our professional haunt show content, featuring the latest in haunt industry trends and products.

   • Pro Haunt Show

5. VFX YouTube Channel: Subscribe to our YouTube channel for detailed video tutorials, product showcases, and behind-the-scenes content.

   • VFX YouTube Channel

6. Facebook Videos Page: Watch our product videos and demonstrations on Facebook. Follow us for real-time updates and new video releases.

   • Facebook Videos Page

7. TikTok: Follow us on TikTok for short, engaging videos showcasing our products in action and behind-the-scenes content.

   • TikTok

8. Molly Z TikTok: Follow Molly Z for fun and engaging content related to our products and the haunt industry.

   • Molly Z TikTok

Stay Updated

• Newsletter: Sign up for our newsletter on our website to receive the latest news, product updates, and exclusive offers.
• Social Media: Follow us on Instagram, Facebook, and Twitter for real-time updates, sneak peeks, and exclusive content.
• YouTube: Subscribe to our YouTube channel to stay updated with our latest videos and tutorials.